Frequently Asked Questions
RESTART / RE-DOWNLOAD
Can I delete application and re-download for free?
Yes. You can re-download an application with the same iTunes login free of charge. See here...
- Delete the application from your device. Press down on the icon until all your icons start shaking. An X should appear on the top corner of the icon. Press the X, and you will be prompted to delete.
- Re-download application with the same iTunes login with no charge. See here...
- Please restart your device after re-downloading. See here...
MUSIC / SOUND
Why Can’t I hear sound on iPhone / iPod touch
- Check the Ring/Silent switch on the upper left corner of your iPhone and make sure that the orange dot is not showing.
- Turn up the volume using the buttons on the left side of your iPhone.
- Please restart your device. See here...